General terms of sale

01Purpose

These terms govern the purchase and use of the CYPLOS Studio subscription, which unlocks, in the CYPLOS Studio software for Windows and Linux, export up to 8K without a watermark, the CYPLOS VJ application and the CYPLOS Datamosh application. Up-to-date details are in the Pricing section.

The software can be downloaded and used free of charge in a limited version (full editing, 720p export with a watermark, without CYPLOS VJ or CYPLOS Datamosh). The CYPLOS Studio subscription is separate from the CYPLOS Premium subscription of the CYPLOS Glitch Photo Studio software. Subscribing means accepting these terms.

02Publisher and payment

The software and the subscription are published and provided by Bryan Fedasz (CYPLOS TECH), who can be reached at polskiebry@gmail.com. See also CYPLOS's legal notice.

Payment is collected and secured by Stripe, which sends the receipt by e-mail. No bank details pass through or are stored by CYPLOS. Stripe's terms for buyers apply to the payment in addition to these terms.

03Plans and prices

Two subscription plans are offered:

• CYPLOS Studio monthly: €7.99 per month;
• CYPLOS Studio yearly: €59.99 per year.

Prices include all taxes (VAT included). The applicable price is the one displayed when you order; a price change does not apply to the current period and is announced to you before the next renewal.

04Free trial

A 7-day free trial starts from the software, with no credit card, with a CYPLOS account: one trial per account, per e-mail address and per computer. It gives access to the whole subscription for its duration and ends on its own: no payment is requested or taken at the end.

05Order and payment

Orders are placed on this site (Subscribe button in the Pricing section) or from the software (Help › Free trial and subscription), with a CYPLOS account; this opens Stripe's secure payment page, with the payment methods it offers.

The contract is concluded when the payment is validated. The subscription is activated on your CYPLOS account a few seconds later, in the software, on every computer where you are signed in. The software checks the subscription online and works for up to 14 days without a connection.

06Term, renewal and cancellation

The subscription is taken out for one month or one year depending on the plan, and renews automatically for the same period, at the current price, until it is cancelled. Payment for each period is taken at its start.

You can cancel at any time from the Stripe customer portal (Manage my subscription, in the Account window of this site or in the software): cancellation takes effect at the end of the paid period, and the subscription stays active until then. From this portal you can also change plan, update your payment method and download your invoices.

If a payment fails, the subscription stays active for three days while Stripe retries the payment, then the software returns to the free version. Deleting your CYPLOS account requires cancelling the subscription first.

07Right of withdrawal

If you are a consumer, you have 14 days from the subscription to withdraw, without giving any reason, by writing to polskiebry@gmail.com or through the Stripe support shown on your receipt.

As the subscription gives immediate access to digital content, by ticking the box provided before payment you request that the service begin before the end of this period. In accordance with Article VI.53, 13°, of the Belgian Code of Economic Law, the right of withdrawal can no longer be exercised once performance has begun with your prior express consent and your acknowledgement that you lose this right; failing that, withdrawal gives rise to a refund of the sums paid, within 14 days.

08Use and licence

The subscription is personal and linked to your CYPLOS account; it may not be transferred or shared. It grants you a non-exclusive right to use the software for the duration of the subscription. The videos you create with the software belong to you.

An account that circumvents the limits of the free version or abuses the trial may be suspended.

09Availability and liability

The software runs on Windows 64-bit and Linux 64-bit. Checking the subscription requires an Internet connection at least every 14 days. The publisher strives to ensure the availability of the service and regularly publishes updates, included in the subscription, without being able to guarantee that there will be no interruption.

The publisher can only be held liable in the event of proven fault and up to the amounts paid for the current period, without prejudice to the legal guarantees owed to consumers (conformity guarantee for digital content and services, Articles 1701/1 et seq. of the former Belgian Civil Code) or to the mandatory consumer protection rules.

10Personal data

To manage the subscription, the CYPLOS cloud keeps the status of your subscription (plan, status, expiry date), the Stripe customer and subscription identifiers and, for the free trial, an anonymous fingerprint of the computer. Payment data is processed by Stripe alone. Your rights and how to exercise them are described in the legal notice.

11Complaints, mediation and applicable law

For any question or complaint, write to polskiebry@gmail.com: you will receive a reply as soon as possible.

If your complaint has not been resolved, you can contact the Consumer Mediation Service free of charge (North Gate, boulevard du Roi Albert II 8, box 1, 1000 Brussels — mediationconsommateur.be), or report the problem to the FPS Economy (pointdecontact.belgique.be).

These terms are governed by Belgian law. Failing an amicable agreement, disputes fall under the jurisdiction of the Belgian courts; consumers may also bring the matter before the court of their place of residence and keep the protection of the mandatory rules of their country of residence.

See the CYPLOS Studio plans